Terms & Conditions
Welcome to Mizunoore. By accessing or using our website, placing an order, or requesting a custom product, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.
2. Products
All Mizunoore products are handcrafted. Due to the handmade nature of our resin creations, slight variations in color, texture, patterns, and finishing are normal and make every piece unique. Product images are for reference only and may vary slightly from the final product.
3. Custom Orders
Customized products are created according to the specifications provided by the customer. Once production begins, custom orders cannot be cancelled or modified unless approved by Mizunoore. Customers are responsible for providing accurate names, dimensions, colors, photographs, and other customization details.
4. Pricing & Payments
All prices are displayed in the applicable currency and may change without prior notice. Full or partial advance payment may be required before production of custom orders begins.
5. Order Processing & Delivery
Production and delivery times vary depending on the product and level of customization. Estimated delivery dates are provided as a guide and are not guaranteed. Mizunoore is not responsible for delays caused by courier services, weather conditions, customs, or other circumstances beyond our control.
6. Returns & Refunds
Due to the personalized nature of our products, customized items are generally non-refundable and non-returnable unless the item arrives damaged or an error has occurred on our part. Customers should inspect their order upon delivery and report any issues promptly.
7. Product Care
Resin products should be handled with care. Avoid prolonged exposure to direct sunlight, excessive heat, harsh chemicals, or abrasive materials. Following our care instructions will help preserve the beauty and longevity of your product.
8. Intellectual Property
All product designs, photographs, logos, graphics, website content, and branding are the intellectual property of Mizunoore and may not be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
Mizunoore shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our liability shall be limited to the purchase price of the product where permitted by law.
10. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Revised versions
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website or customer support channels.
Terms & Conditions
Welcome to Mizunoore. By accessing or using our website, placing an order, or requesting a custom product, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.
2. Products
All Mizunoore products are handcrafted. Due to the handmade nature of our resin creations, slight variations in color, texture, patterns, and finishing are normal and make every piece unique. Product images are for reference only and may vary slightly from the final product.
3. Custom Orders
Customized products are created according to the specifications provided by the customer. Once production begins, custom orders cannot be cancelled or modified unless approved by Mizunoore. Customers are responsible for providing accurate names, dimensions, colors, photographs, and other customization details.
4. Pricing & Payments
All prices are displayed in the applicable currency and may change without prior notice. Full or partial advance payment may be required before production of custom orders begins.
5. Order Processing & Delivery
Production and delivery times vary depending on the product and level of customization. Estimated delivery dates are provided as a guide and are not guaranteed. Mizunoore is not responsible for delays caused by courier services, weather conditions, customs, or other circumstances beyond our control.
6. Returns & Refunds
Due to the personalized nature of our products, customized items are generally non-refundable and non-returnable unless the item arrives damaged or an error has occurred on our part. Customers should inspect their order upon delivery and report any issues promptly.
7. Product Care
Resin products should be handled with care. Avoid prolonged exposure to direct sunlight, excessive heat, harsh chemicals, or abrasive materials. Following our care instructions will help preserve the beauty and longevity of your product.
8. Intellectual Property
All product designs, photographs, logos, graphics, website content, and branding are the intellectual property of Mizunoore and may not be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
Mizunoore shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our liability shall be limited to the purchase price of the product where permitted by law.
10. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Revised versions
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website or customer support channels.