Return Policy
Your confidence in every purchase matters to us.
Our Commitment
Every Mizunoore creation is handmade with care. Because many items are personalized, we strive to ensure every order is perfect before it leaves our studio.
Return Eligibility
Returns are accepted only for damaged, defective, or incorrect items caused by our error.
Damaged Orders
Notify us within 48 hours of delivery with clear photos of the product and packaging.
Refunds
Approved refunds are processed through the original payment method where applicable.
Non-Returnable Items
Personalized and custom-made products cannot be returned due to change of mind or customer-approved customization.
Handmade Disclaimer
Minor variations in color, texture, resin flow, and decorat
Need Help?
Our support team is always available to assist with your concerns
Return Policy
Your confidence in every purchase matters to us.
Our Commitment
Every Mizunoore creation is handmade with care. Because many items are personalized, we strive to ensure every order is perfect before it leaves our studio.
Return Eligibility
Returns are accepted only for damaged, defective, or incorrect items caused by our error.
Damaged Orders
Notify us within 48 hours of delivery with clear photos of the product and packaging.
Refunds
Approved refunds are processed through the original payment method where applicable.
Non-Returnable Items
Personalized and custom-made products cannot be returned due to change of mind or customer-approved customization.
Handmade Disclaimer
Minor variations in color, texture, resin flow, and decorat
Need Help?
Our support team is always available to assist with your concerns