Frequently Asked Questions (FAQs)
1. Are all Mizunoore products handmade?
Yes. Every product is handcrafted with care, making each piece unique. Minor variations in color or pattern are a natural part of handmade resin art.
2. Do you offer custom orders?
Absolutely. We create personalized resin products including name plates, keychains, trays, bookmarks, wall hangings, magnets, and gifts based on your preferences.
3. How long does it take to complete a custom order?
Production usually takes 5–10 business days depending on the design, size, and order quantity.
4. Do you ship nationwide?
Yes, we deliver across Pakistan. International shipping may also be available upon request.
5. Can I cancel or modify my order?
Orders may be changed before production begins. Once a custom item is in production, modifications or cancellations may not be possible.
6. What payment methods do you accept?
We accept the payment methods displayed during checkout. Advance payment may be required for personalized orders.
7. How should I care for resin products?
Keep products away from prolonged sunlight, excessive heat, harsh chemicals, and abrasive cleaners. Wipe gently with a soft cloth.
8. What if my order arrives damaged?
Please contact us within 48 hours of delivery with clear photos of the damaged item and packaging so we can assist you.
9. Can I order in bulk for events or businesses?
Yes. We offer bulk and corporate orders for weddings, giveaways, events, and promotional gifts.
10. How can I contact Mizunoore?
You can reach us through our website, social media pages, WhatsApp, or email for any inquiries or custom requests.
Frequently Asked Questions (FAQs)
1. Are all Mizunoore products handmade?
Yes. Every product is handcrafted with care, making each piece unique. Minor variations in color or pattern are a natural part of handmade resin art.
2. Do you offer custom orders?
Absolutely. We create personalized resin products including name plates, keychains, trays, bookmarks, wall hangings, magnets, and gifts based on your preferences.
3. How long does it take to complete a custom order?
Production usually takes 5–10 business days depending on the design, size, and order quantity.
4. Do you ship nationwide?
Yes, we deliver across Pakistan. International shipping may also be available upon request.
5. Can I cancel or modify my order?
Orders may be changed before production begins. Once a custom item is in production, modifications or cancellations may not be possible.
6. What payment methods do you accept?
We accept the payment methods displayed during checkout. Advance payment may be required for personalized orders.
7. How should I care for resin products?
Keep products away from prolonged sunlight, excessive heat, harsh chemicals, and abrasive cleaners. Wipe gently with a soft cloth.
8. What if my order arrives damaged?
Please contact us within 48 hours of delivery with clear photos of the damaged item and packaging so we can assist you.
9. Can I order in bulk for events or businesses?
Yes. We offer bulk and corporate orders for weddings, giveaways, events, and promotional gifts.
10. How can I contact Mizunoore?
You can reach us through our website, social media pages, WhatsApp, or email for any inquiries or custom requests.